Name: Asif Bham
Job Title: Customer Care Specialist
How long have you been with Kuehne + Nagel?
What apprenticeship did you do?
Airfreight pricing – finished April 2018
Why did you join Kuehne + Nagel?
I found out through online research that it was a great large scale organisation to work for. There were lots of glowing reviews online about Kuehne + Nagel and positive feedback about management.
What has been the best part of your apprenticeship so far?
I have had so many highlights during my apprenticeship but my best moments were being nominated for the Asian apprenticeship awards and attending the ceremony with my manager. Also, being noticed on the branch score boards for recognition of customer service skills. Finally, I love it whenever I have made a profit for Kuehne + Nagel.
What’s the most interesting thing you’ve you learnt during your apprenticeship?
Learning about all the different aircraft types. Particularly, how airlines work in terms of how much they charge per shipment. E.g. they work out how much space the cargo takes up rather than the shipment's actual weight.
What’s the hardest thing about doing an apprenticeship?
Definitely juggling a day job with all of the different assignments and coursework but I have overcome that with the support of my team.
What advice would you give someone else looking to start an apprenticeship at Kuehne + Nagel?
Join airfreight pricing… only joking. I would say just make sure you invest time into the work you do, time is knowledge and if you pay attention, gain the knowledge and work hard then it will all pay off.