Name: Harriet Smith
Job Title: Support Administrator

How long have you been with Kuehne + Nagel?
Since September 2014.

What apprenticeship are you doing?
I have just signed off Business Administration Level 3; I have already completed Business Administration Level 2 with Kuehne + Nagel.

Why did you join?
Kuehne + Nagel is a leader in the industry, with approximately 79,000 employees at 1,300 locations in over 100 countries. It's also one of the world’s leading logistics companies. Whether it’s Seafreight, Airfreight, Contract Logistics or Overland Businesses, there are so many opportunities, with a broad range of training and learning opportunities both on and off the job which will also equip you with the skills you need to excel in your role. When searching for an apprenticeship I thought Kuehne + Nagel would be ideal as there is plenty of room for progression and opportunities.

What has been the best part of your apprenticeship so far?
I have developed real life skills such as confidence and problem solving that not only helps me with the day job but gives me an opportunity to find out what I am truly capable of. Doing an apprenticeship is one big learning curve; I have gained new technical skills, made friends and also learned a lot about myself in the process. With my apprenticeship I was gaining a qualification whilst building an incredible valuable experience, I had responsibilities and ‘know how’. When University Graduates start hunting for their first job they lack experience, and experience is a big thing for employers.

What’s the most interesting thing you’ve you learnt during your apprenticeship?
Any apprenticeship, in any industry or occupation will help to develop a good routine. Working full-time and completing a qualification can be a juggling act. Throughout life I will have to multitask, be organised and learn to use my initiative. Working on multiple different things throughout my apprenticeship has helped me to develop these skills. Prioritising work, managing my day and knowing when to ask for help becomes second nature.

What’s the hardest thing about doing an apprenticeship?

Completing an apprenticeship can be quite demanding as you are expected to do your day job and also complete a qualification alongside that which often involves coursework and exams which would have to be done in the evening and weekends.

What advice would you give someone else looking to start an apprenticeship at KN?

It’s a chance to develop your skillset, knowledge, work experience and understanding of a working culture. You will gain a nationally recognised qualification on completion and could be offered a full time job. There are so many benefits to doing an apprenticeship, earn a salary, get paid holidays, receiving training, gaining a qualification and there is potential to progress afterwards.