Drawing upon the experience of more than 10 years of working with demanding retail customers, the Retail Department transcends the transnational business relationships of traditional forwarding. Instead, we work as an integral and strategic long-term partner to our customers.

Kuehne + Nagel offers a unique combination of scale, reliability, intelligence, innovation and adaptability. Our strategy is to provide best-in-class, sustainable, integrated supply chains for multi-channel retailers, through developing a deep understanding of our customers’ business and designing solutions that meet their current and future needs.

Our breadth of services helps to optimise inventory while re-modelling the physical supply chain to provide end-to-end visibility and comprehensive control of logistics processes. Our global web-enabled visibility tool, KN Login, is unique in the industry and provides visibility of shipments real-time with the ability to customise it to the specific requirements of our retail clients to support demand planning, forecasting and virtual warehousing.

Our service offer:

Origin Management

Our focus is to generate value for retailers by optimising the flow and presentation of cargo prior to arrival at destination.

  • Suplier Management / VMI
  • Consolidation
  • Pre-retail value-added services
  • Store and call-off
  • Packaging solutions
  • Promotional DTS
  • Export customs

Freight Management

Our strength of relationship with carriers ensures consistency and reliability meaning shipments arrive when and where you need them.

  • See Transport Management (STM)
  • World's largest NVOCC
  • Airfreight
  • Road and rail freight
  • Delay In Transit (DIT) Management
  • Distribution Centre (DC) bypass
  • Route optimisation

Destination Management

Swift processing of imports, flexible routing options and over 1 million square meters of warehousing space in the UK.

  • Inter-modal container delivery
  • Distribution Centre (DC) bypass
  • Port optimisation
  • Detention management
  • Inbound scheduling
  • De-consolidation
  • Import customs

Retail Operations

Kuehne + Nagel handles all aspects of your inventory and distributions management. We tailor our solutions to match multi-channel order fulfilment requirements, offering dedicated or shared-user warehousing and a comprehensive ecommerce platform with returns management solutions.

  • DC Management
  • Shared user facilities
  • Order pick and pack for retail, wholesale and ecommerce
  • Transport modelling and fulfilment
  • Returns management / dispositioning
  • Store re-fit
  • Goods Not For Resale (GNFR)
  • Asset management (reusable / returnable packaging) and recycling